Complaints Book

Submit your claim or complaint

This form records a claim related to our travel services.

Kantu Machupicchu Travel will respond within the legal timeframe applicable in Peru.

1. Claimant consumer identification

Person type Document type Document number Full name / Company name Email Phone Address District Province Department / Country Parent or legal guardian, if the claimant is a minor

2. Purchased good or service identification

Type Claimed or contracted amount Service or product description Reservation number, receipt or reference, if applicable

3. Claim details and request

Communication type Incident date Claim or complaint details Consumer request

4. Verification and acceptance I declare that the information provided is true and authorize the use of my data to process this claim.

Complete the form to register your complaint form.

Submit your claim or complaint

Your complaint form was registered